Machine Learning and AI make it easier to predict trends, improve processes and customise recommendations to maximise commercial efficiency.
01
what do we
offer?
COMPUTER VISION & IMAGE RECOGNITION
Computer vision and image recognition technologies enable companies to visually analyse large amounts of data to improve quality, safety and customer-product interaction and facilitate inspection tasks.
LARGE LANGUAGE MODELS (LLM)
Machine learning, deep learning and large-scale language models transform businesses’ ability to analyse and respond to complex data in text form. Automated classification and analysis solutions, virtual assistants, support agents for content creation, are some of the applications.
METHODOLOGIES AND COLLABORATIVE ENVIRONMENTS
The implementation of MLOps and the creation of collaborative environments ensure the sustainable and efficient development of artificial intelligence projects in organisations.
AI GOVERNANCE
Innova–tsn can help you address the challenges posed by the new EU AI Act regulations and turn them into opportunities for efficiency improvements. LEARN MORE
Unlock the potential of your data with Artificial Intelligence
02
technologies
we use
We use the most advanced technologies to develop tailor-made Artificial Intelligence solutions, using cutting-edge platforms that allow us to create scalable and customised proposals according to the specific needs of each customer.
NETWORKING WITH
03
success
story
SUPPORT TO ADVISORS WITH THE USE OF GENERATIVE AI
AI SOLUTIONS
ADMINISTRACIONES PÚBLICAS & EDUCACIÓN
THE PROBLEM
El alto volumen de correos
a advisors de una institución educativa retrasa respuestas y afecta la experiencia estudiantil
This leading distance learning institution in the United Kingdom has numerous advisors who guide students in the development of their academic careers. These advisors have a high number of students assigned to them and spend a significant amount of time answering emails from students and prospective students.
These queries may vary, requiring a quick response or a detailed search for information, resulting in a considerable workload, a possible delay in response and potentially poor student experience.
THE SOLUTION
Innova-tsn has developed an innovative solution to automatically answer students’ and prospective students’ emails, using an advanced Generative Artificial Intelligence model.
Initial tests were conducted with a small number of advisors where the generation of answers to emails was automated. This had as a result an improvement in efficiency and a reduction in response time.
Following successful testing, an infrastructure was developed to host the model and refined to improve the quality of responses.
Advisors have access to a web application where they can review the emails sent by students, the answers generated by the model and the links where the information is obtained from. This interface allows advisors to validate, modify or directly send the answers generated by the model, ensuring that they are accurate and useful.
THE FIGURES
50
Of emails sent at the same time
This project won the HESPA Innovation Award (Higher Education Strategic Planners Association)
04
other
solutions
cloud
Design of a Cloud Strategy and Architecture; implementation, migration and operation of cloud, on-premise, or hybrid solutions.
data analytics & modern bi
05
impact
sectors
BANKING & FINANCES
RETAIL
ENERGY & UTILITIES
TELECOMMUNICATIONS & MEDIA
PUBLIC ADMINISTRATIONS
INSURANCE
Our service catalogue provides customised solutions which adapt to the specific needs of each sector.
We are present in every sector.
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us
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