Machine Learning and AI make it easier to predict trends, improve processes and customise recommendations to maximise commercial efficiency.
01
what do we
offer?
COMPUTER VISION & IMAGE RECOGNITION
Computer vision and image recognition technologies enable companies to visually analyse large amounts of data to improve quality, safety and customer-product interaction and facilitate inspection tasks.
LARGE LANGUAGE MODELS (LLM)
Machine learning, deep learning and large-scale language models transform businesses’ ability to analyse and respond to textual data in text form. Automated classification and analysis solutions, virtual assistants, support agents for content creation, are some of the applications.
METHODOLOGIES AND COLLABORATIVE ENVIRONMENTS
The implementation of MLOps and the creation of collaborative environments ensure the sustainable and efficient development of artificial intelligence projects in organisations.
AI GOVERNANCE
Innova–tsn can help you address the challenges posed by the new EU AI Act regulations and turn them into opportunities for efficiency improvements. LEARN MORE
Unlock the potential of your data with Artificial Intelligence
02
technologies
we use
We use the most advanced technologies to develop tailor-made Artificial Intelligence solutions, using cutting-edge platforms that allow us to create scalable and customised proposals according to the specific needs of each customer.
NETWORKING WITH
03
success
story
SUPPORT TO ADVISORS WITH THE USE OF GENERATIVE AI
AI SOLUTIONS
ADMINISTRACIONES PÚBLICAS & EDUCACIÓN
THE PROBLEM
The high volume of emails to advisors at an educational institution delays responses and affects the student experience.
This leading distance learning institution in the United Kingdom has numerous advisors who guide students in the development of their academic careers. These advisors have a high number of students assigned to them and spend a significant amount of time answering emails from students and prospective students.
These queries may vary, requiring either a quick response or a detailed search for information. This can lead to a considerable workload, possible delays in response and potentially poor student experience.
THE SOLUTION
Innova-tsn has developed an innovative solution to automatically respond to emails from students and prospective students’ emails, using an advanced Generative Artificial Intelligence model.
Initial tests were conducted with a small number of advisors where the generation of answers to emails was automated. This resulted in improved efficiency and a reduced response times.
Following successful testing, an infrastructure was developed to host the model and refined to improve the quality of its responses.
Advisors have access to a web application where they can review student emails, the model-generated responses, and the source links for the information provided. This interface allows advisors to validate, modify or directly send the answers generated by the model, ensuring that they are accurate and useful.
THE FIGURES
50
Of emails sent at the same time
This project won the HESPA Innovation Award (Higher Education Strategic Planners Association)
04
other
solutions
cloud
Design of a Cloud Strategy and Architecture; implementation, migration and operation of cloud, on-premise, or hybrid solutions.
data analytics & modern bi
05
impact
sectors
BANKING & FINANCES
RETAIL
ENERGY & UTILITIES
TELECOMMUNICATIONS & MEDIA
PUBLIC ADMINISTRATIONS
INSURANCE
Our service catalogue provides customised solutions which adapt to the specific needs of each sector.
We are present in every sector.
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us
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